Moom’s Views – Starbucks’ New Deal – Coffee and Identity Fraud?

Don’t be so bloody daft.

There is currently an “outrage” because Starbucks, the coffee chain, have adopted in the UK a system they use in the US – asking for a customer’s first name when they take the order. Starbucks say that this is to make it a bit more personal and friendly, but there’s also a practical element to it too – rather than shouting out “Tall Latte”, which is what twenty people in the shop might be waiting for, if they call out the name, there’ll be little or no confusion as to whose it is.

Of course, Britain is now in uproar because it is just Starbucks’ way of committing identity fraud, of course, as with your first name and coffee order they can access a HUGE wealth of personal information and make you rue the day you set foot in one of their ridiculously overpriced but admittedly lovely coffee shops. As soon as they know that your first name is John, and you like to indulge in a grande mocha frappuccino with extra whipped cream, they will know your bank account details, the name of your first pet, where you live, your phone number, your National Insurance number, where you work and your Deepest Darkest Secrets.

We need to stop being so bloody stupid and spotting “conspiracies” where there are none. What crime is there in trying to be kind? When kids riot, smashing up family businesses that have been open for decades, destroying houses, tearing apart families, we say “Aww, bless, it’s not they’re fault the government is putting them at a disadvantage, they have every right to be angry”. When a barista, under orders from her boss and her company to ask you your first name (you can even make one up for heavens’ sake!), to make her job that little bit easier, to make your experience that little bit easier (ever had the humiliation of trying to walk off with someone else’s order thinking it’s yours?), and maybe even to try and make you feel that little bit happier, she suddenly becomes public enemy number one and is trying to find out every minute detail of your life.

It takes minimal energy and very little time to make up a name, and even less to just say your own. People say they are “uncomfortable” with the idea of telling someone their first name. How the hell do you fill in forms, or talk to people on the phone, or even meet new people if you don’t want someone to know your first name!? Change it if you hate it so much, or just get over it and tell them. No-one’s holding a gun to your head, forcing you to say your real name, and the world isn’t going to swallow you up if you do tell them your real name.

Why do some people seem to be so opposed to friendliness? Who cares if you’ll never see them again, who cares if you don’t particularly like the look of them, just don’t kick up a fuss – they have a job to do, they don’t care if you give your real first name, they may not particularly like you, but they’ve been asked to do it by their bosses, they might lose their jobs if they don’t and then they’ll be yet more “unemployed youth scroungers” for you to get all worked up about. You can run home and cry about it on the comments page of the Daily Mail if it irks you so badly, but remember – if you don’t like it, YOU DON’T HAVE TO GO THERE!

My Future

So, as you may have guessed, this is a blog post all about… er… my future! And the uncertainty that no doubt lies ahead, joy of joys.

I’ve always been quite envious of the people who have a firm idea – or even any idea at all that doesn’t change almost daily – of what they want to do when they’re older, finished school/college/university/whatever. I know that it sometimes makes it harder and makes the disappointment worse if you’ve been planning for something your whole life, and then suddenly one bad exam session or one bad piece of coursework, even, and you’re screwed. I think that might be why I was never really drawn towards the idea of Oxford/Cambridge/medicine courses… one mistake and you’ve got no chance. There’s also the fact that I’d never be good enough at the sciences to be a doctor… although, if I’d tried harder at school and got better GCSE grades (I didn’t do badly by any stretch of the imagination, but Oxford usually demand something ridiculous like 7A*s and I got 1 A* so that was the end of that idea), I might have applied to an Oxbridge University, and potentially gotten an offer.

So I never really had this amazingly firm idea of what I wanted to do until I was about fourteen. Before that, I’d gone through all the options – fireman (I used to want to be Fireman Sam), teacher, doctor, nurse, princess, all the usual careers that little girls tend to want. Then, when I was nine, I got an interest for history and I wanted to be a historian for a while. When I realized that I’m good at English, I decided that I wanted to be a journalist. Then I joined the youth and community theatre groups that have made my life so enjoyable the past few years – it’s where I’ve discovered a passion for acting and also where I met the man I’m madly in love with.

Acting had never really seemed like a career choice. I liked it when we did drama in school, and in Year Eight I was in the school musical and had quite a lot of fun playing one of the bad guy’s “minion” type characters, but it had never been something that I’d considered doing for real. I always used to love dressing up, playing imagination games like in the little toy house at school, playing Mums and Dads – but that’s a bit different to performing onstage in a theatre – but that’s what I ended up doing. I was in a production of A Christmas Carol, which was great, and then the next year, when we did a pantomime at Christmas, I was given the role of principal girl – the girl the hero falls in love with, and I absolutely loved it! The rush I got from acting and singing onstage, not in a chorus but actually on my own, was immense – it was pure adrenaline to me. It was around that time I started properly singing too – actually practicing and finding songs I was good at rather than just bopping around my bedroom with Pop Princesses 2 in the CD player and a hairbrush in my hand. I entered competitions including Park Resorts’ Karaoke Championships – I got through to the park finals, which was brilliant because we got a free holiday and I got to sing onstage (“Mamma Mia” and “Let It Be”, if you were wondering. Don’t worry – I still sing Beatles, but not so much ABBA these days!).

It just kept getting better and better – the next year, I played Little Red Riding Hood in the pantomime of the same name, and although that was a stressful year, I loved the performances. The best part is that I get on really well with the members of the theatre group, which is why I’m going to miss them so much if I go to university this year. In between pantomimes, I performed in revues with the youth theatre – acting, singing and dancing, sometimes on my own and sometimes in a group, but no matter what it was, I always loved it. And like I said, I met the man I love at theatre – the adult’s group were doing a serious play, and I was in a bit of a crappy relationship at the time, and that’s when our friendship became stronger – we’d known each other for a while, but then we did Aladdin for pantomime and got even closer and I love the fact that the first time I held hands with him was backstage during the pantomime. If nothing else, I owe the theatre group a lot for introducing me to him – although I know I owe them for a lot more, for everything they’ve done to me.

In short, I love acting. I love that my confidence has skyrocketed since I started acting, that I’ve made new friends from it, it’s something that I always look forwards to and it’s encouraged me to try new things, to step out of my comfort zone and to improve my skills (although I can sing and act, my dancing leaves a lot to be desired) but I’m getting there!

So, you can probably see where this is going – I decided I wanted to be an actress. Not just any actress – a musical theatre actress. I wanted to perform numerous shows every week in the West End, singing and acting my heart out and ending to rapturous applause. I figured it would be easy – after all, all you have to do is act and sing, right?

Last year, a lot of things combined to help me change my mind (unfortunately too late, because I’d already submitted my UCAS application to study drama, which wasn’t even the subject I particularly wanted to do, I just figured there was no way I’d get into an Acting course so I may as well try for Drama instead). I did “BLISS!”, a 60s musical directed by Russell Grant at Theatr Harlech, and being in that – having lots of lines to learn as well as solos in songs and dancing (I was one of the main cast) was exhilarating and I met so many new friends and learned so much – but it was also exhausting, and I was introduced to just a smidgen of how tough I imagine being a professional actress must be.

I helped with the props and stuff for the pantomime this year (Sleeping Beauty – I played the prince) and it made me realize just a bit of how much work goes into these shows that, as an actor I’ve just taken for granted the past few years and assumed that it comes from nowhere or something. It hasn’t made me resent acting – but I’ve realized just how easy it is, as an actor, to not appreciate the people backstage, the tech crew and the propmakers and wardrobe, and I think that if I was to become a professional actress, there’s every chance I’d turn into a person who people wouldn’t want to be around.

I like acting as a hobby, but if I had to study it every day for three years, I think I’d grow to resent it, and I wouldn’t want to do it again, as a career or as a hobby, and that would be a shame because I do love performing. So, I cancelled my UCAS application and decided that I wanted to be a children’s nurse. Or a midwife. But if that doesn’t work I’ll do creative writing. Or I’ll become a journalist. Or maybe I’ll just do drama….

These next few months could be fun.